Effective Office Management Training
Introduction To manage an office effectively you need to first manage yourself, and then manage your time, tasks, and others in order to achieve…
Effective Negotiation, Persuasion and Critical Thinking Training
Introduction This course considers the importance of building alliances and relationships through the application of negotiation and persuasion. Delegates will work on critical thinking…
Effective Business Risk Management Strategies using ISO 31000 Framework Training
Introduction All organisations face the increasingly complex challenge of managing a wide variety of risks and opportunities effectively. Some of these risks are well…
Effective Business Decisions Using Data Analysis Training
Introduction This interactive, application-driven 5-day course will highlight the added value that data analytics can offer a professional as a decision support tool in…
Developing Personal Effectiveness with Positive Skills Training
Introduction This course encourages delegates to consider their current personal traits, habits and behaviours before enabling them to build a repertoire of skills that,…
Developing Emotionally Intelligent Management and Leadership Skills Training
Introduction Emotionally intelligent management embraces and draws from numerous other branches of behavioural, emotional and communications strategies to develop more productive and successful leaders….
Decisions, Dynamics and Leadership Styles Training
Introduction This highly participative course will help you to develop your leadership skills to lead others in making effective decisions. In this course, you…
Data Management, Manipulation and Analysis using Excel Training
Introduction This course is aimed at professionals who have or will soon have, responsibility for managing and manipulating data using MS Excel on a…
Customer Service Management Training
Introduction Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well–trained customer service professionals…