Key Account Management Training
Introduction This program is designed for: Account managers, sales managers, salespeople who are managing “Key Accounts†or have limited experience in managing customers in…
Events and Conferences Management Training
Introduction This program is designed for: Managers, supervisors and officers involved in the planning or management of events, exhibitions and conferences as well as…
Distribution Channels – Optimizing Market Penetration Training
Introduction This program is designed for: Sales and marketing staff and executives who wish to interact more effectively with distribution channels, and optimize product…
Customer Service Excellence Training
Introduction Customer-focused organisations know that delivering excellence in service does not happen by accident. It requires careful integration of key factors that together set…
Creative Retail Selling and Visual Merchandising Training
Introduction This program is designed for: All retail sales staff as well as team leaders and supervisors accountable for sales. Objectives Develop the necessary…
Corporate Social Responsibility Training
Introduction Who should attend: Professionals in private companies, NGOs, international organizations and governments who are currently involved in CSR, or would like to be…
Certified Public Relations Professional Training
Introduction Who should attend: Managers, supervisors and officers experienced in public relations. Other key personnel whose work involves contact and interaction with the internal/external…
Certified Marketing Professional Training
Introduction Who should attend: Marketing staff and executives who wish to know more about the vital role that marketing plays in organizations and to identify…
Business Etiquette and Protocol Training
Introduction This program is designed for: Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting…
